Adansi Travels has been named the Marketing-Oriented Hospitality Facility (Allied & Support Services) of the Year 2023 at the 35th CIMG Annual Marketing Performance Awards.
The prestigious ceremony took place on Saturday, 7th September 2024, at Labadi Beach Hotel, celebrating excellence in strategic marketing across various sectors under the theme, “Harnessing the Power of AI as a Transformative Tool for Marketers.”
In a statement from CIMG, the recognition reflects Adansi Travels' outstanding ability to leverage marketing insights, delivering value to its clients through innovative tour packages and customer-focused service. The statement further praised the company for its resilience and business continuity amidst global challenges, contributing to sustainable development and organizational growth.
This marks the third time Adansi Travels has received this prestigious award, having previously won in 2020 and 2022.
The citation accompanying the award highlighted Adansi Travels' commitment to creating memorable travel experiences through exceptional services that have set the company apart in the competitive market. The company’s dedication to customer satisfaction, data-driven initiatives, and CSR activities were lauded as key factors in their achievement.
Expressing his gratitude, CEO of Adansi Travels, Gideon Asare said, "At Adansi, we believe in leveraging technology to provide exceptional services to our clients. Our AI chatbot has transformed the way we engage with customers, enabling us to respond more quickly and efficiently. We are honoured to be recognized by CIMG once again, and this award is a reflection of our commitment to excellence in both customer service and innovation."
"We want to express our gratitude to our clients, partners, and staff whose unwavering support have been instrumental in our success," he added.
This award is a testament to Adansi Travels' relentless pursuit of excellence, further solidifying its reputation as a leader in the travel and tourism industry.